Director of Human Resources
Organization: Sheraton Abuja Hotel
Locality: Abuja, Nigeria
Required Experience:
Job Type: Full Time
About this company
Sheraton Abuja Hotel is one of the 5 luxury hotel brands in
Nigeria managed by Starwood Hotels & Resorts Worldwide.
Starwood Hotels & Resorts Worldwide, Inc. is one of the leading hotel and leisure companies in the world with 1,200 properties in 100 countries and 171,000 employees at its owned and managed properties. Starwood is a fully integrated owner, operator and franchisor of hotels, resorts and residences with the following internationally renowned brands: St. Regis®, The Luxury Collection®, W®, Westin®, Le Méridien®, Sheraton®, Four Points® by Sheraton, Aloft®, and Element®.
Starwood Hotels & Resorts Worldwide, Inc. is one of the leading hotel and leisure companies in the world with 1,200 properties in 100 countries and 171,000 employees at its owned and managed properties. Starwood is a fully integrated owner, operator and franchisor of hotels, resorts and residences with the following internationally renowned brands: St. Regis®, The Luxury Collection®, W®, Westin®, Le Méridien®, Sheraton®, Four Points® by Sheraton, Aloft®, and Element®.
The Company boasts one of the industry’s leading loyalty
programs, Starwood Preferred Guest(R) (SPG), allowing members to earn and
redeem points for room stays, room upgrades and flights, with no blackout
dates. Starwood also owns Starwood Vacation Ownership, Inc., a premier provider
of world-class vacation experiences through villa-style resorts and privileged
access to Starwood brands. For more information, please visit
www.starwoodhotels.com.
Job description
- To maintain
an ‘open door’ policy in HR and be personally available to all employees
for work / personal problems, grievances, benefit requests, queries and
suggestions.
- To
provide an advice service to both managers and employees on HR policy,
legal requirements, staffing issues, and act as an arbitrator where
necessary.
- Liaising
with Managers to establish their recruitment requirements ensuring all
recruitment is in line with budget and forecasted levels of
business. Follow up with Managers during all stages of the
recruitment process, keeping them informed of progress and ensuring that
HR is aware of all actions.
- Maintain
a working recruitment policy ensuring all legal and Starwood regulations
are met, including authorization of payroll actions and new hires.
- To
ensure all employee files are kept up to date - and to ensure
confidentiality of employee information is maintained at all time, in line
with Data Protection legislation.
- To
provide a source of information to Department Heads regarding
disciplinary, grievance and employee counselling issues. Ensure all
disciplinary procedures are carried out, taking role of arbitrator, note
taker or advisor where appropriate.
- Manage
the sick leave policy of the hotel in conjunction with Department
Heads. Responsible for logging of all sick leave and other absence
and provide information to managers on levels of sick leave. Take a
proactive role in cases of extended or repeated sickness absence.
- Ensure
exit interviews conducted with all leavers, passing information to appropriate
manager and provide analysis of exit interviews on a quarterly basis, to
ensure proactive steps are taken to reduce employee turnover.
- Coach
and counsel employees and managers.
- Advise
the general manager and the executive committee of potential human
resources opportunities.
- Perform
assessment of executives.
- Initiate
and maintain relationships with community leaders
Desired Skills and Experience
- Most
tasks are performed independently or in a team environment with the
employee acting as a team leader. There is minimal direct supervision.
- Must
possess basic computational ability.
- Ability
to create, implement and monitor hotel and staff goals, strategies and
policies.
- Ability
to be resourceful, creative and maintain flexibility.
- Ability
to train, motivate, evaluate, mentor and direct employees and managers to
meet desired ends.
- Ability
to maintain excellent relations with staff and maintain staff and guest
confidentiality at all times.
- Ability
to accept responsibility for actions of others.
- Ability
to lead by example.
- Ability
to participate in (and lead when necessary) all departmental and
hotel-wide meetings.
- Must
be proficient in local language and English. If English is the local
language the individual must be proficient in one additional language
- Thorough
knowledge of wage and salary, employment and benefits administration and
payroll.
- Ability
to be proactive and reactive to anticipated and sudden changes especially
as they relate to the labor situation.
- Ability
to focus and maintain attention to performance of tasks and to work and
complete assignments on time despite frequent stressful, emergency,
critical or unusual interruptions.
Method Of Application
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