Overview
Siemens
AG (German pronunciation: [ˈziːmɛns]) is a German multinational conglomerate
company headquartered in Berlin and Munich. It is the largest engineering
company in Europe. The principal divisions of the company are Industry, Energy,
Healthcare, and Infrastructure & Cities, which represent the main activities
of the company. The company is a prominent maker of medical diagnostics
equipment and its medical health-care division, which generates about 12
percent of the company’s total sales, is its second-most profitable unit, after
the industrial automation division.
Service / Support Engineer
Position Objective:
Applications are invited for the position of Field Application Service / Support Engineer, which has arisen within Customer Services department of the Digital Factory Business Unit. The position is home based and the candidate will ideally be based Lagos, Nigeria.
Applications are invited for the position of Field Application Service / Support Engineer, which has arisen within Customer Services department of the Digital Factory Business Unit. The position is home based and the candidate will ideally be based Lagos, Nigeria.
Reporting
to the DF CS lead, the successful candidate will provide a professional and
efficient faultfinding, repair and commissioning service to customers
throughout Nigeria. You will also be expected to participate in Sales
activities supporting planning for the Service business and interactions with
key clients. You will be expected to participate in a standby rota, and
therefore a flexible attitude towards out of hours and weekend working is
essential. Some local and international travel will be required.
What are my responsibilities?
·
Site support including fault rectification & modification,
repair & commissioning on PLC, SCADA and DCS systems;
·
Support of Instrumentation devices (level, flow, radar,
ultrasonic etc);
·
Liaising with Clients & 3rd Parties;
·
Provision of site reports & documentation;
·
Engineering & Design activities;
·
Identification / implementation of software, hardware &
system improvements / rectification;
·
Site assessment and planning for servicing customer installed
base
·
Work under own initiative with minimal supervision and provide
our customers with the highest levels of service possible.
·
Understand the needs of our customers and markets. Build a
relationship & partnerships with our external customers as well as our
internal colleagues.
·
Continuously seek to add value to the services provided.
·
Always aim to achieve first time fixes / solutions leading to
reduced breakdown times and lower costs to the customer.
·
Take full responsibility for Environmental, H&S when on site
and ensure control measures are in place in the field. This will include
completion of relevant risk assessments, method statements and undertake all
relevant legislative training requirements.
·
Ensure the service levels and growth expectations of the Siemens
Service Support and Training Business are met and exceeded.
·
Co-ordinate service activities on customer site, to ensure
compliance with rules/requirements
·
Technically demonstrate and explain issues and solutions with
customers and end users.
·
Technical training of customers on the equipment including how
to operate and perform maintenance tasks.
·
Feedback to relevant team members where issues persist on site
with recommendations of improving product/documentation/Warranty case going
forward with Customer and Business.
·
Provision of 24 hour standby facility (on a rota basis);
·
Provision of a Technical Support facility (on a rota basis).
What do I need to qualify for this job?
·
Applicants should be qualified to HNC, HND, Degree level or
equivalent in Electrical & Electronic Engineering.
·
5 – 7 years experience in a related industry
·
Candidates should have sound diagnostic and analytical skills
combined with an in depth knowledge of commissioning and fault finding of
Industrial Automation and Instrumentation systems.
·
Previous experience of working within a service organization
will be essential as will the experience of working with multi-vendor PLC
systems, SCADA packages, DCS systems, Instrumentation, databases and high level
programming languages.
·
Knowledge of MES systems or process analytics would be an
advantage.
·
The successful candidate will be required to work on their own
initiative and as part of a team, with good communication skills and the
ability to liaise confidently with customers in a high-pressure situation.
Large Drives (LD) Service / Commissioning Engineer
Position Objective
Applications are invited for the position of Installation and Commissioning Engineer, which has arisen within the Large Drives Services department of the Process Industries and Drives Division. The candidate will ideally be based in Lagos, Nigeria.
Applications are invited for the position of Installation and Commissioning Engineer, which has arisen within the Large Drives Services department of the Process Industries and Drives Division. The candidate will ideally be based in Lagos, Nigeria.
Reporting
to the DF CS lead, the successful candidate will provide a professional and
efficient faultfinding, repair, installation and commissioning service to
customers throughout Nigeria. You will also be expected to participate in
Sales activities supporting planning for the Service business and interactions
with key clients. You will be expected to participate in a standby rota, and
therefore a flexible attitude towards out of hours and weekend working is
essential. Some local and international travel will be required.
The
Company designs and manufactures customised systems using variable-speed drives
for AC/DC motors and associated control systems. Customers in many different
industries including oil & gas, petro-chemical, onshore/offshore drilling,
marine and transportation.
What are my responsibilities?
·
Installation & commissioning works, on site repairs,
inspections, trouble shooting and making recommendations to our external customers
as well as to our internal colleagues. The role holder will act as the
face of Siemens for all large drive field service issues.
·
Commissioning, fault finding to component level and servicing
the range of products manufactured and supplied by the company and our
associated companies, but primarily with Large MV Drive systems.
·
Site assessment and planning for servicing customer installed
base
·
Work under own initiative with minimal supervision and provide
our customers with the highest levels of service possible.
·
Understand the needs of our customers and markets. Build a
relationship & partnerships with our external customers as well as our
internal colleagues.
·
Continuously seek to add value to the services provided.
·
Always aim to achieve first time fixes / solutions leading to
reduced breakdown times and lower costs to the customer.
·
Take full responsibility for Environmental, H&S when on site
and ensure control measures are in place in the field. This will include
completion of relevant risk assessments, method statements and undertake all
relevant legislative training requirements.
·
Ensure the service levels and growth expectations of the Siemens
Service Support and Training Business are met and exceeded.
·
Co-ordinate service activities on customer site, to ensure
compliance with rules/requirements
·
Technically demonstrate and explain issues and solutions with
customers and end users.
·
Technical training of customers on the equipment including how
to operate and perform maintenance tasks.
·
Feedback to relevant Large Drives depts. where issues persist on
site with Large Drive products on recommendations of improving
product/documentation/Warranty case going forward with Customer and Business.
·
Provision of 24 hour standby facility (on a rota basis);
·
Provision of a Technical Support facility (on a rota basis).
What do I need to qualify for this job?
·
Applicants should be qualified to HNC, HND, Degree level or
equivalent in Electrical & Electronic Engineering or Mechatronics.
·
5 – 7 years experience in a related industry
·
Prospective candidates should be conversant in both analogue and
digital electronics.
·
Previous commissioning experience would be advantageous.
·
Experience working in an industrial or manufacturing maintenance
environment is desirable but consideration will also be given to qualified
graduates with some experience in industry or manufacturing.
·
Experience working in a service role, particularly with drives
or power electronics.
·
The successful candidate will be required to work on their own
initiative and as part of a team, with good communication skills and the
ability to liaise confidently with customers in a high-pressure situation.
Method of Application
Interested? click below to apply
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